What is your terms of packing? Generally, we pack the goods in neutral brown cartons. And if you have your own shipping agent in China, EXW is supported (we can send your goods to your agent's warehouse). Which incoterms you usually take? Normally, train/sea will be DDP. Before that, our sales will be there to check the packing status, photo of the order and let you know the detail shipment information. will be offered as soon as your order be shipped out. How do I know whether you've shipped my order or not? Tracking NO. However, the MOQ varies from material to material and you can contact us for specific information. If it is a custom product, there is a MOQ requirement. What is your MOQ of 12 volt golf cart batteries? If it is our existing standard product, there is no moq requirement. Currently, depending on your destination and order, we are able to provide options such as air freight, sea freight, express delivery, rail transport and trucking. How to ship your custom 12 volt golf cart batteries? The logistics companies we work with are strong. No charges will be made on your part if you show us images & video of the damage. What will you do if we got damaged products when arrive? If the batteries are damaged upon delivery, we will replace them at our cost.
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